Encoretech

Featured · Learning Design

Learning and adoption design for law firms — the videos, announcements, and training materials that help legal teams move onto new software, wrapped around live instructor-led training.

The Challenge

Law firms rolling out new enterprise software — document management, Office 365, and more — need their lawyers and staff to actually adopt it. Busy legal professionals won't read manuals, and a rollout that isn't learned is a rollout that fails.

My Role

Sole designer at Encoretech. I designed all the learning and communication materials — videos, announcements, posters, explainers — matched to each client firm's brand. Live training was delivered by Encoretech's trainers; my work supported and extended those sessions.

Approach

A blended-learning model: announce the change, teach it live and on video, then leave reference content people can return to. Materials map to different roles and stages — from first-look teasers to step-by-step walkthroughs.

The Throughline

Across many firms and platforms — iManage, NetDocuments, Office 365, Aderant — and always on each client's brand, so training felt native to their environment and lowered the barrier to adoption.

Step-by-Step Training VideosThe core learning content: focused walkthroughs that teach one workflow at a time, reinforcing the live instructor-led sessions. Here, an iManage document-management walkthrough and a concept explainer.

First-Look & Announcement VideosBefore a rollout, short branded videos introduce the coming change and build buy-in — reducing resistance before training even begins. Made across firms and platforms: Thompson Hine (Aderant), Cravath (Outlook), Troutman Pepper (iManage), and Ice Miller (Office 365).

Eckert Seamans iManage rollout poster — **Training Communications**Print and digital pieces that announce each rollout and map the learning journey — every one matched to the client firm's own brand, across iManage, Office 365, and more.

Ice Miller Windows 10 and Office 365 announcement poster — **Training Communications**Print and digital pieces that announce each rollout and map the learning journey — every one matched to the client firm's own brand, across iManage, Office 365, and more.

Encoretech tradeshow booth front showing the service offering as a connected network — **Booth & Brand Design**Beyond the screen, the Encoretech tradeshow booth — presenting the full service offering, from DMS rollouts and user adoption to the learning platform, in one connected visual system.

Motion ReelA showcase of motion-graphics work across the Encoretech projects.